If you want 2021 to be your BIG year… but your marketing results already look a lot like 2020, it’s time to break the cycle. 

Today we’re launching a new service designed to help you get unstuck and start driving growth, finally.

It’s called our Mini Research Sprint — a done-with-you customer research sprint designed to give you clarity about what works with your buyers. 

You already know you need to prioritize customer interviews, but you keep putting it off. Pair up with one of our Customer Discovery Pros and let us guide you through the process.

We’re only accepting 5 applicants this time around. Apply today to see if it’s a fit for you.

And in related news…

In today’s edition of Why We Buy we’re taking a look at The Sunk Cost Fallacy—why we continue to do things we know aren’t working if we’ve spent resources in making it.

Let’s get into it.

🧐 Inside Your Mind 

What is a “sunk cost” exactly? A sunk cost is a cost that has been paid that cannot be recovered. 

An example would be all the costs associated with launching an ineffective marketing campaign (ad spend, the cost of salaries, assets & design costs). If the campaign doesn’t make enough revenue, then it is impossible for the costs to be recuperated. 

This means that with every new decision you must make, you’re also trying to account for previous sunk costs. This can cloud your mind and lead to spending more time and resources on a marketing campaign that doesn’t work because you’ve already paid for it to be created.

🤑 How To Apply This 

Alright, so how can we apply this right now to sell more?

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Collect data to help steer decisions

Emotions will keep us throwing money and resources at a project, rather than re-adjusting the project deliverables based on new information. Be sure to collect quantitative data that will give you an unbiased measure of the success of a project.

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Test early and often

Before going all-in on a project, be sure to test it with your target audience. Your target buyers don’t care if you spent $10 or $10,000 on the campaign — they only care that your product makes their lives better. 

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Talk to your target audience

The cheapest and fastest way to validate your marketing idea (and get new ones) is to interview your customers. They’ll tell you why they bought your product, how the buying process could be improved, and what messages really resonate with them.

💥 The Short of It

Don’t be afraid to walk away from a project that is not getting you the results you expected (even if you’ve invested time and money into it). Use new information and numeric data to offset the emotional aspect of decision making. Talk to your customers early and often to know exactly what they want before going all-in on a project.